Philadelphia has roughly 1.6 million residents and one of the most distinctive public behavioural-health systems in the United States. The city operates its own behavioural-health Medicaid plan — Community Behavioral Health (CBH) — under a HealthChoices contract with the state. This guide maps DBHIDS, CBH, the academic medical centres, the safety-net providers, and the city's crisis numbers.
In Philadelphia, public schizophrenia care is administered by the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) through its Medicaid plan Community Behavioral Health (CBH), with major academic centres at Penn Medicine, Jefferson, Temple, and Drexel, and 24/7 crisis access at 988 or the Philadelphia Crisis Line (215) 685-6440.
Pennsylvania Medicaid and the HealthChoices model
Pennsylvania expanded Medicaid; most low-income adults qualify. Behavioural-health services for Medicaid enrolees are administered through the HealthChoices program, with each county or county group selecting a behavioural-health managed-care organisation. Philadelphia chose to run its own — Community Behavioral Health — making the city one of the largest public behavioural-health payers in the country.
DBHIDS and CBH
The Department of Behavioral Health and Intellectual disAbility Services oversees both Community Behavioral Health (the Medicaid plan) and the city's network of providers. DBHIDS funds first-episode psychosis programs (the PEACE program; HEADS UP), supportive housing, peer specialist training, and the Network of Care. CBH contracts with hundreds of community providers to deliver outpatient psychiatry, ACT teams, supported employment, and inpatient psychiatric care for Philadelphia Medicaid members.
Academic psychiatry centres
- Penn Medicine — Perelman School of Medicine — Department of Psychiatry, with the Schizophrenia Research Center and Hall-Mercer Community Mental Health Center, plus inpatient services at the Hospital of the University of Pennsylvania.
- Sidney Kimmel Medical College at Thomas Jefferson University — Department of Psychiatry and Human Behavior with Jefferson Hospital inpatient psychiatry.
- Lewis Katz School of Medicine at Temple University — Department of Psychiatry and Behavioral Sciences with services at Temple University Hospital.
- Drexel University College of Medicine — psychiatry residency training with affiliated hospitals.
- Children's Hospital of Philadelphia (CHOP) — child and adolescent psychiatry, including early-onset psychosis evaluation.
- Cooper Medical School at Rowan University (just across the Delaware in Camden, NJ) — partner for South Jersey care.
Public and safety-net hospitals
Philadelphia is unusual in not operating a city-owned hospital — the former Philadelphia General Hospital closed in 1977. Today the safety-net role is filled by Temple University Hospital, Jefferson, Penn Medicine, Einstein Medical Center, and several community hospitals, all of which contract with CBH to serve Medicaid patients. Norristown State Hospital and Wernersville State Hospital are the long-stay public psychiatric hospitals serving the region; civil commitment to a state hospital is rare and reserved for the most chronic cases.
Community providers
- Horizon House, Resources for Human Development, NHS Human Services, Northwestern Human Services, Merakey — major nonprofit providers of psychiatric rehabilitation, ACT, and supported housing.
- COMHAR, Northeast Treatment Centers (NET) — outpatient mental-health and substance-use services.
- Project HOME — supportive housing and outreach for people experiencing homelessness, including those with serious mental illness.
- The Mental Health Partnerships — peer specialist–run programs and recovery learning communities.
Advocacy: NAMI in Philadelphia
NAMI Philadelphia runs Family-to-Family classes, support groups, and an information helpline. The state branch is NAMI Keystone Pennsylvania. Mental Health Partnerships and the Mental Health Association of Southeastern Pennsylvania are additional advocacy organisations.
Crisis services
- 988 — routes to Philadelphia's local crisis call centre.
- Philadelphia Crisis Line: (215) 685-6440 — 24/7 access through DBHIDS, can dispatch Mobile Crisis Teams.
- Crisis Response Centers (CRCs) — Philadelphia operates several CRCs at Einstein, Friends Hospital, Hall-Mercer/Penn, Temple Episcopal, and other sites; these are walk-in psychiatric emergency programs designed to be more behavioural-health focused than a general ER.
The DBHIDS-funded Mobile Crisis Teams can come to a home or workplace 24/7. The city has been expanding community responder models for some 911 mental-health calls.
Your loved one is voicing thoughts of suicide, threatening violence, or unable to keep themselves safe — call 988, the Philadelphia Crisis Line at (215) 685-6440, or 911. CRCs accept walk-ins for psychiatric emergencies.
Civil commitment in Pennsylvania
Pennsylvania civil commitment is governed by the Mental Health Procedures Act of 1976. The most common pathways:
- Section 302 — emergency involuntary examination, up to 120 hours, initiated by a physician, peace officer, or via warrant on petition by family member.
- Section 303 — extended involuntary treatment up to 20 days following 302.
- Section 304 — court-ordered treatment for up to 90 days.
- Section 305 — additional 180-day involuntary treatment for repeated commitments.
Pennsylvania's assisted outpatient treatment statute is part of the same framework; some counties use it more than others.
Practical first steps
- Call the Philadelphia Crisis Line at (215) 685-6440 for any behavioural-health crisis or to request a Mobile Crisis Team.
- If on Medicaid in Philadelphia, you are likely a CBH member — call the CBH member services line listed at dbhids.org for in-network providers.
- For first-episode psychosis, ask DBHIDS about the PEACE or HEADS UP programs.
- Connect with NAMI Philadelphia for Family-to-Family classes and a peer support group.
- For inpatient psychiatric emergencies, walk in to a Crisis Response Center.
This article is for educational purposes only and is not medical advice, diagnosis, or treatment. Always consult a qualified mental health professional. If you or someone you know is in crisis, call or text 988 in the US, or your local emergency number.