City guides

Schizophrenia care in Philadelphia: DBHIDS, CBH, Penn Med

April 9, 2026 9 min read

Philadelphia has roughly 1.6 million residents and one of the most distinctive public behavioural-health systems in the United States. The city operates its own behavioural-health Medicaid plan — Community Behavioral Health (CBH) — under a HealthChoices contract with the state. This guide maps DBHIDS, CBH, the academic medical centres, the safety-net providers, and the city's crisis numbers.

In one sentence

In Philadelphia, public schizophrenia care is administered by the Department of Behavioral Health and Intellectual disAbility Services (DBHIDS) through its Medicaid plan Community Behavioral Health (CBH), with major academic centres at Penn Medicine, Jefferson, Temple, and Drexel, and 24/7 crisis access at 988 or the Philadelphia Crisis Line (215) 685-6440.

Pennsylvania Medicaid and the HealthChoices model

Pennsylvania expanded Medicaid; most low-income adults qualify. Behavioural-health services for Medicaid enrolees are administered through the HealthChoices program, with each county or county group selecting a behavioural-health managed-care organisation. Philadelphia chose to run its own — Community Behavioral Health — making the city one of the largest public behavioural-health payers in the country.

DBHIDS and CBH

The Department of Behavioral Health and Intellectual disAbility Services oversees both Community Behavioral Health (the Medicaid plan) and the city's network of providers. DBHIDS funds first-episode psychosis programs (the PEACE program; HEADS UP), supportive housing, peer specialist training, and the Network of Care. CBH contracts with hundreds of community providers to deliver outpatient psychiatry, ACT teams, supported employment, and inpatient psychiatric care for Philadelphia Medicaid members.

Academic psychiatry centres

Public and safety-net hospitals

Philadelphia is unusual in not operating a city-owned hospital — the former Philadelphia General Hospital closed in 1977. Today the safety-net role is filled by Temple University Hospital, Jefferson, Penn Medicine, Einstein Medical Center, and several community hospitals, all of which contract with CBH to serve Medicaid patients. Norristown State Hospital and Wernersville State Hospital are the long-stay public psychiatric hospitals serving the region; civil commitment to a state hospital is rare and reserved for the most chronic cases.

Community providers

Advocacy: NAMI in Philadelphia

NAMI Philadelphia runs Family-to-Family classes, support groups, and an information helpline. The state branch is NAMI Keystone Pennsylvania. Mental Health Partnerships and the Mental Health Association of Southeastern Pennsylvania are additional advocacy organisations.

Crisis services

The DBHIDS-funded Mobile Crisis Teams can come to a home or workplace 24/7. The city has been expanding community responder models for some 911 mental-health calls.

Seek care if

Your loved one is voicing thoughts of suicide, threatening violence, or unable to keep themselves safe — call 988, the Philadelphia Crisis Line at (215) 685-6440, or 911. CRCs accept walk-ins for psychiatric emergencies.

Civil commitment in Pennsylvania

Pennsylvania civil commitment is governed by the Mental Health Procedures Act of 1976. The most common pathways:

Pennsylvania's assisted outpatient treatment statute is part of the same framework; some counties use it more than others.

Practical first steps

  1. Call the Philadelphia Crisis Line at (215) 685-6440 for any behavioural-health crisis or to request a Mobile Crisis Team.
  2. If on Medicaid in Philadelphia, you are likely a CBH member — call the CBH member services line listed at dbhids.org for in-network providers.
  3. For first-episode psychosis, ask DBHIDS about the PEACE or HEADS UP programs.
  4. Connect with NAMI Philadelphia for Family-to-Family classes and a peer support group.
  5. For inpatient psychiatric emergencies, walk in to a Crisis Response Center.

This article is for educational purposes only and is not medical advice, diagnosis, or treatment. Always consult a qualified mental health professional. If you or someone you know is in crisis, call or text 988 in the US, or your local emergency number.

Frequently asked questions

What is the difference between DBHIDS and CBH?
DBHIDS is the city department that oversees behavioural-health policy and many programs. Community Behavioral Health (CBH) is the city-operated Medicaid behavioural-health managed-care plan that contracts with providers and pays claims. DBHIDS oversees CBH.
What is a Crisis Response Center?
A CRC is a walk-in psychiatric emergency program operated by a hospital under contract with DBHIDS. CRCs offer assessment, short-term observation, medication, and either admission or discharge with a follow-up plan, and are designed to be more behavioural-health focused than a typical ER.
Does CBH cover newer antipsychotics like Caplyta or Cobenfy?
CBH's pharmacy benefit follows the Pennsylvania Medicaid formulary, which includes most second-generation antipsychotics. Newer agents may require prior authorisation; your prescriber's office handles the paperwork.

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