Support Center

We're here to help

General Support

For questions, feedback, or help with the Frida app, please email us at shayan@coldai.org. We aim to respond within 24–48 hours.

Account Issues

If you're having trouble logging in, resetting your password, or managing your subscription, email us at shayan@coldai.org with your registered email address and a description of the issue.

Privacy & Data Requests

For data deletion requests, privacy inquiries, or GDPR/CCPA-related requests, contact us at shayan@coldai.org.

Crisis Support

Frida is not an emergency service. If you or someone you know is in immediate danger, please call your local emergency number (e.g., 911) or contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

About Frida

Frida is developed by ColdAI LLC. Frida is a cognitive stability platform designed to support individuals managing schizophrenia through mood tracking, medication management, journaling, AI-assisted support, and crisis resources.

Frida is not a medical device and does not replace professional medical care.